Volunteering at the Kelowna Community Theatre (KCT) is an excellent way to meet people, learn new skills, and become involved in the local arts community. KCT relies on dedicated volunteers who donate their time and skills to support Front of House and Guest Services for the local productions and touring shows that cross our stage. Shifts are primarily evenings on weekdays and weekends though daytime events and matinees are available.
Please Note - KCT's Volunteer Program is currently full. To be added to our waitlist, please complete the form below and you will be contacted when space becomes available.
Bartenders work in the bar areas serving beverages to patrons while providing excellent customer service in a fast paced environment. Bartenders are required to check ID’s, handle cash, make change, and could be asked to use debit/credit card machines. A Serving It Right certificate is required for this position.
Bar Runners are required to assist in different areas of the theatre including the bar, Concession, ticket taking or backstage. Runners may be asked to make change, stock items, help patrons with enquiries, check IDs, or step in if a line becomes too long. A Serving It Right certificate is not required for this position but would be considered an asset.
Ticket takers work closely with the Box Office and scan patron tickets as they enter the venue as well as respond to questions and enquiries. Ticket takers are the first group of smiling faces that patrons encounter when they arrive for their show. Ticket takers must be comfortable using a variety of ticket scanning equipment.
Ushers help patrons to their seats and monitor the auditorium doors during performances. Ushers are asked to become familiar with the auditorium seating charts so they are able to respond to enquiries, manage patron seating issues and latecomers if required.
Merchandisers work closely with the event promoters and performers to promote and sell any merchandise they have at the event including CDs, t-shirts etc. Merchandisers must be comfortable handling cash, making change and could be asked to use debit/credit card machines.
Safety Wardens play a critical role in ensuring the safety and well-being of both the audience and performers. Responsibilities include monitoring fire exits, emergency equipment, and maintaining the overall safety and security of the theatre front of house and auditorium areas. Safety Wardens actively contribute to accident prevention, risk minimization, and the cultivation of a secure environment for all stakeholders.
To become a volunteer at the theatre, you must complete annual training, attend yearly meetings, and commit to working at least one show in a six-month period. Additionally, a Criminal Record Check is mandatory for all volunteers. Depending on the role, other certifications may also be required. For the position of Bartenders, the minimum age requirement is 19 years.
Volunteers are rewarded for their time through an incentive program that is based on accumulated hours.