Box office

Welcome to theboxoffice.ca – Your Local Ticketing Hub

Discover a fresh and dynamic ticketing experience built for the Okanagan. theboxoffice.ca is your go-to destination for tickets to concerts, theatre, comedy, sports, and community events—right across Kelowna and beyond.

We’re proud to support local arts, entertainment, and sports by making ticketing easier for both event producers and patrons. Whether you're planning your next night out or organizing a show, our platform is designed to help you connect, promote, and grow.

“From concerts to live theatre, sports to comedy, theboxoffice.ca provides enhanced services for organisers and attendees alike,” says Christine McWillis, Cultural Services Manager. “It’s your one-stop shop to discover great events, plan your next adventure, and get your tickets—all in one place.” 

Originally launched through the Kelowna Community Theatre and Rotary Centre for the Arts, theboxoffice.ca has expanded to serve venues like Elks Stadium, the Apple Bowl, and many more. We offer smart marketing tools, streamlined event management, and a patron-first system that helps producers build audiences and grow their events.

Our browsing experience is tailored to you—like your favourite streaming service, we recommend events based on your past purchases to help you discover something new and exciting.

“We believe ticketing should be more than just a transaction,” adds Christine McWillis. “It should be a gateway to unforgettable experiences, backed by local knowledge, real marketing support, and a team that truly cares about the success of every event.” 

Whether it’s a stadium show or a small stage performance, theboxoffice.ca is proudly ticketing the Okanagan—one event at a time.

Visit theboxoffice.ca and book your next event today.

Frequently Asked Questions
How can I contact theboxoffice?

We’re here to help! You can reach theboxoffice by:

📞 Phone: (250) 469-8940
📧 Email: [email protected]

Whether you have questions about tickets, events, or gift certificates, feel free to get in touch during business hours.

Where can I buy tickets?

Tickets can be purchased online, in person at either the Kelowna Community Theatre or the Rotary Centre for the Arts, or over the phone by calling (250) 469-8940. We’re happy to help you find the best option for your visit!

How do I pick up my tickets at Kelowna Community Theatre?

If you selected "Will Call" when purchasing your tickets, they’ll be held for you at the Box Office. You can pick them up during regular business hours—just be sure to bring photo ID for verification.
If you're collecting your tickets on the day of the performance, we recommend arriving at least 1 hour before show time to avoid any delays and ensure a smooth experience.

Are there any additional fees included in my ticket purchase?

Yes. All ticket prices for events at Kelowna Community Theatre include a $2.25 Capital Improvement Fee and 5% GST. In addition, a service fee is applied to cover processing costs, card handling, and applicable taxes. These fees help us maintain the theatre and continue providing great service to our community.

Can I buy gift certificates?

Absolutely! Gift certificates are available in any denomination and make a great option for friends, family, or special occasions. To purchase, just give us a call at (250) 469-8940—we’ll be happy to help!

What are the Box Office hours?

Our Box Office is open Monday to Friday from 10:00 AM to 3:00 PM.
For events held on weekends or statutory holidays, theboxoffice opens 3 hours before show time to assist with ticket pick-up and purchases.

How can I stay updated on upcoming events at Kelowna Community Theatre?

Join our email list to get the latest news on upcoming concerts, performances, and special events at Kelowna Community Theatre.

Beware of Ticket Resellers
The Only Official Seller

Theboxoffice.ca is the only official seller of tickets for KCT Main Stage performances. Tickets are available exclusively through:

  • 💻 https://theatre.kelowna.ca
  • 💻 https://theboxoffice.ca
  • 📞 By phone at (250) 469-8940
  • 🏢 In person at the theatre

We’ve received reports of tickets being sold through third-party websites. These tickets may be invalid or counterfeit, and KCT does not authorise ticket sales through any other vendors. We never redirect customers to other websites to complete a purchase.

How to Spot Unauthorised Tickets

Watch out for these red flags:

  • Prices are higher than those listed on our official sites
  • Prices are shown in US dollars
  • Rows are listed without seat numbers
  • Tickets are offered on eBay, Kijiji, Craigslist, or similar sites
  • The ticket does not show the price or shows a different price than what you paid
  • The ticket is printed in black and white
  • You do not receive a confirmation email
Protect Yourself
  • Always buy from https://theatre.kelowna.ca or https://theboxoffice.ca
  • Be cautious of search engine ads—these may be paid listings from third-party resellers
  • If a performance appears sold out online, call the Box Office to explore your options—we’re here to help!
  • Buy early to get the best seats at the best price